Privacy Policy

I. Cookie Policy

This section of our privacy policy provides you with clear and comprehensive information about the cookies we use and their purposes.

Users can visit the website with their personal information fully protected. The website DOES NOT COLLECT data such as credit card numbers, addresses, IP addresses, etc. During website visits, we primarily use the generated information for statistical purposes. This allows us to continuously optimize and modify the website according to users’ requirements and interests.

The website complies with all necessary technical and organizational requirements regarding the security of user data on this website.

What are cookies and how do they work?

Cookies are small text files that websites store on your computer through your web browser. Used since the mid-90s, they are among the most widely used technologies on the internet. Cookies cannot be used to transmit viruses, and they do not provide access to your hard drive. Therefore, we cannot read any information from your hard drive, even if cookies are stored there. Cookies do not harm your computer, tablet, or mobile phone in any way. A significant portion of the basic functions of websites relies on cookies. They make it possible to access information and online advertising that is likely to be interesting and relevant to you. To learn more about these technologies and how they work, please visit a site like allaboutcookies.org.

The website uses cookies for the following purposes:

The purpose of using cookies on our website is to help us provide you with optimal internet usage, as well as to improve the efficiency and functionality of the site by collecting and analyzing information about how the site is used.

What information will be stored by the cookie?

Usually, the cookie stores:

The name of the website from which it came.
How long the cookie will stay on your computer or phone.
Value – usually a randomly generated unique number.
II. Third-Party Cookies

These cookies are managed by the respective websites and are not controlled by us.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files stored on your computer, to analyze how users use the website. These cookies are transmitted to Google’s server in the USA and stored there. It is worth noting that Google Analytics on this website includes the “gat._anonymizeIp();” code to ensure the anonymous recording of IP addresses (so-called IP masking). To protect the anonymity of IP addresses visiting this website, your IP address is truncated within the EU and European Economic Area countries. Only in exceptional cases is the full IP address transferred to a Google server in the USA and truncated there.

More information regarding Google’s privacy policy is available at this address: Google Privacy Policy (CLICK HERE).

What cookies do we use and how long do they stay on your computer?

Session cookies: These cookies last until you close your browser. They are not stored on your hard drive. They are typically used to track the pages you visit so that information about you can be personalized for that visit.

Persistent cookies: These cookies are stored on your hard drive until you delete them or they expire. They can be used, for example, to remember your preferences when you visit the website.

How can you manage cookies?

You can view the available options for managing cookies in your browser. The browser can be used to manage cookies related to basic functions, improving the website, personalization, and advertising. Different browsers use different methods to disable cookies, but they are usually found in the Tools or Options menu. You can also check your browser’s help menu.

By changing your browser settings, you can choose to be notified when a cookie is stored on your computer. By changing your settings, you can also specify that your browser does not accept cookies from this website. However, if your browser does not accept cookies from this website, you may not have access to all of the website’s features.

III. Privacy Policy

In the contact form and the “Wheel of Fortune,” fields for “name” and “email” are filled in, which, according to the current legislation, individually or combined can lead to the identification of a specific natural person, making them personal data.

Therefore, this part of our Privacy Policy regulates the relationships between DIAMANT COMMERCE LTD as the data controller (administrator) and the natural persons as data subjects with whom it comes into direct contact when using the contact form or the “Wheel of Fortune.” Therefore, we inform you of the following:

Administrator’s Data

The data about the administrator, entered in public registers, correspondence data, are indicated at the beginning of these General Terms and Conditions and Privacy Policy.

Supervisory Authority: Commission for Personal Data Protection
Address: 15 Ivan Evstatiev Geshov Str., Sofia, Bulgaria
Tel.: 02/940 20 46
Fax: 02/940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg

Scope of Collected and Stored Personal Data

The administrator processes data of the following categories of natural persons:

USERS OF THE WEBSITE who have used the contact form and the “Wheel of Fortune.”
The administrator processes the following categories of personal data:

“ORDINARY” personal data – name, email.
Important! Sensitive data is not collected, stored, or processed by the administrator. Such data may include information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, membership in professional organizations, data concerning health, etc. Please do not provide such information in any way in your message!
Purposes for Which Data Is Processed

In connection with its activities, the administrator processes personal data of the categories of natural persons mentioned above for the following purposes:

For effective communication and feedback with the natural person who has filled out the contact form.
For marketing purposes
When the law or other regulatory act requires it;
In hypotheses beyond those listed, the specific consent of the data subject is always required, and the purposes and duration of such processing, information about the disclosure of data to third parties, and information about the data subject’s rights in connection with the processing of personal data are provided.
Basis for Processing Personal Data:

Explicit consent given by the data subject.
Consent to process personal data is given during the use of the contact form or the “Wheel of Fortune” by mandatory ticking in the electronic form that the data subject has read and agrees with the General Terms and Conditions for using the website and the privacy policy.
Consent can be withdrawn at any time by written request, sent to the administrator on paper or electronic media, including through the website’s contact form. Until the consent is withdrawn, the data processing is lawful.

Compliance with obligations of the administrator established by law.
Apart from the above-mentioned grounds, the administrator may process personal data for the protection of its legitimate interests, when this is proportionate to the rights and interests of the data subject.
The data subject is responsible for the completeness and accuracy of the data provided through the contact form.

Maintaining the accuracy of the data is the responsibility of the data subject.

In case of discrepancies between the provided data and the current information, the data subject has the right and obligation to correct the discrepancy or request the administrator to do so (right to rectify).

Data Processing Period and Deletion of Personal Data

The data is processed for the duration of the commitment undertaken and only to the extent that it corresponds to the purposes for which the data was collected.

Any information for which the basis for processing has been exhausted is deleted after an evaluation is made during the annual inventory.

The data subject may request restriction of processing of personal data or their deletion at any time, taking into account the possible impact on the performance of the objectives.

Disclosure of Data

The administrator allows disclosure of data to third parties in the following cases:

Written request by the data subject (right to data portability);
Requirement of law or state authorities;
Apart from the above cases, the administrator also allows disclosure in exceptional situations when necessary to protect the vital interests of the data subject or another person.
Data Subject Rights

In addition to the rights mentioned above, the data subject also has the following rights:

Right to rectification. The data subject has the right to request the administrator to correct inaccurate personal data related to them without undue delay. Given the purposes of processing, the data subject has the right to have incomplete personal data completed.

Right to erasure (the “right to be forgotten”). The data subject has the right to request the deletion of personal data related to them without undue delay.

Right to restriction of processing. The data subject has the right to request the restriction of processing from the administrator.

Right to data portability. The data subject has the right to receive the personal data concerning them, which they have provided to the administrator, in a structured, commonly used, and machine-readable format and has the right to transmit those data to another administrator without hindrance from the administrator to whom the personal data have been provided.

Right to object. The data subject has the right, at any time and for reasons related to their particular situation, to object to the processing of personal data concerning them, including profiling. The administrator shall stop processing personal data unless it demonstrates compelling legitimate grounds for processing that override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.

The data subject exercises their rights by sending a written request to the administrator in paper or electronic form – by mail, courier, at the specified email address, or through the contact form.

The data subject may lodge a complaint with the administrator or the supervisory authority.

Data Security

The personal data provided through the contact form and the “Wheel of Fortune,” along with your message, are sent and stored in the form of an email in the email address work@casino-ritz.eu and in the administrative panel of the website, which is owned by the administrator.

If you refuse to provide your name or email address through the contact form, an email will not be generated and sent, and therefore, we will not receive your inquiry.

Logs with IP addresses used to access the website are not kept by the administrator and are not associated with a specific user of the website.

The administrator respects the privacy and makes efforts to protect against the unlawful processing of personal data of individuals in accordance with the legislation and best practices. The administrator takes all appropriate technical and organizational measures to prevent or control the risk of unlawful activities unless prevented by force majeure or accidental events.

When, despite the measures taken by the administrator, a breach of data security is discovered, the administrator is obliged to notify the supervisory authority within 72 hours of detecting the event.

All future changes to the General Terms and Conditions of use of the website and the privacy policy will be published on this page.

If you have any questions regarding our privacy policy and/or the website’s general terms and conditions, please contact us through the contact form.

These General Terms and Conditions and the Privacy Policy come into effect as of May 25, 2018.

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